ONsence Technologies is dedicated to providing timely and reliable delivery of our digital services and physical products. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of our services and products. Please read this policy carefully to understand our procedures and your responsibilities.

Digital Services Delivery

Service Activation

  1. Initial Setup:
    • For the One-Time Digital Presence Setup Plan, service activation will begin within 3 business days after the receipt of payment and necessary information from the client. Completion times may vary based on the scope of services and client cooperation.
  2. Monthly Management Services:
    • For the Monthly Digital Presence Management Plan, services will commence within 3 business days after the receipt of the first payment and required information from the client. Ongoing management services will be delivered according to the agreed-upon schedule.

Delivery of Digital Products

  1. Website Development:
    • The initial version of the website will be delivered for review within the agreed timeline, typically within 2-4 weeks, depending on the project scope and client responsiveness. Final delivery will be completed upon client approval.
  2. Logo Design and Social Media Pages:
    • Initial drafts of the logo and social media pages will be delivered within 5-7 business days. Final versions will be provided upon approval.
  3. Google My Business and YouTube Channel:
    • Listings and channel setups will be completed and delivered within 3-5 business days after receipt of necessary information from the client.

Physical Product Delivery

Shipping Policy

  1. Shipping Locations:
    • ONsence Technologies currently ships physical products, such as promotional materials or hardware, within India. Shipping to international locations may be arranged on a case-by-case basis.
  2. Shipping Charges:
    • Shipping charges are calculated based on the weight, dimensions, and destination of the package. Shipping costs will be communicated to the client before the completion of the order.

Delivery Timeframes

  1. Standard Delivery:
    • Standard delivery within India typically takes 5-7 business days. Delivery times may vary based on the destination and courier service.
  2. Expedited Delivery:
    • Expedited delivery options are available upon request and at an additional cost. Expedited delivery typically takes 2-3 business days.

Order Tracking

  1. Tracking Information:
    • Once your order is shipped, you will receive an email with tracking information and an estimated delivery date. You can track the status of your shipment using the provided tracking number on the courier’s website.
  2. Delivery Confirmation:
    • A delivery confirmation email will be sent once the package has been delivered. If you do not receive your package within the estimated delivery time, please contact us for assistance.

Delivery Issues

  1. Incorrect Address:
    • It is the client’s responsibility to provide an accurate and complete shipping address. ONsence Technologies is not responsible for orders delivered to incorrect addresses provided by the client.
  2. Lost or Damaged Packages:
    • In the event of a lost or damaged package, please contact us immediately. We will work with the courier service to resolve the issue and ensure you receive your order.
  3. Delivery Delays:
    • While we strive to meet our delivery estimates, there may be occasional delays due to unforeseen circumstances such as weather conditions, strikes, or other disruptions. We appreciate your understanding and patience in such cases.

Contact Information

For any questions or concerns regarding this Shipping and Delivery Policy, or to inquire about the status of your order, please contact us at:

ONsence Technologies
Vaishali Nagar, Jaipur

We are committed to providing exceptional service and ensuring that your experience with ONsence Technologies is positive and satisfactory. Thank you for choosing us for your digital presence and product needs.